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Contact Info

Have questions concerning placing orders, quotes for upcoming projects, or anything in between... Reach out to one of our experts today.

Address

Atlanta, GA

Phone Number

404-594-4089

E-mail Address

support@send2printatl.com

HOURS OF OPERATION

Mon - Fri / 9:00AM - 5:00PM

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    Frequently Asked Questions

    When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan and Magenta values.

    100% C 100% M 0% Y 0% K

    ON SCREEN

    AFTER PRINTING

    Blue is close to purple in the CMYK spectrum. Remember, use a low amount of magenta whenever using high amounts of cyan to avoid purple.

    EXAMPLE: C-100 M-70 Y-0 K-0

    Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like.

    100% K ON SCREEN

    100% K AFTER PRINT

    We recommend using C 60 M 40 Y 40 K 100
    This will give you a deep, dark, rich black.

    If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

    You should always start and finish your designs in CMYK color mode.

    We recommend saving as a .JPG
    You may also send the file in the following types: pdf, jpg, jpeg, psd, tif, tiff, eps, ai, and png
    We prefer that you send .PDF and .EPS files with outlined fonts. These files are easier to handle and will likely speed up your turn-around. Remember to add crop marks and flatten your files before uploading.

    Bleed must extend further than the cut line. Using one of our Templates can help you visualize this. Please keep all text and anything you do not want to get cut off at least .125" away from the cut lines.

    When sending an .eps or .pdf, make sure you include crop marks so we can cut the job correctly.

    Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.

    THESE ARE 72 DPI LOW RES IMAGES

    THESE ARE THE SAME IMAGES BUT AT 300 DPI

    We only accept 300 dpi files and no less.

    Once your order is shipped, our Customer Service team will send you an email with tracking information, as well as the shipping provider. Standard orders are shipped via Ground Shipping.

    Refunds will be processed if we are unable to correctly print your order. We do require that all files be submitted according to the correct specs. We are not responsible for exact color matches, unless previously discussed. Refunds are processed within 3-7 business days.

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